Expertise used for this web project.
- Content Managed
- Lead Generation
- Online Ordering
- Search Engine Optimised (SEO)
- Systems/API Integration
Connectivity and automation saving time and money
In our initial discussions with Wessex Internet it was very obvious that their current, manual, customer order management system was very inefficient and wasting time and money. We put a proposal together for a new website that was fully integrated with their back-office customer management system, their Direct Debit facility and their customer ticketing system.
By integrating the site in this way, through the use of the individual system’s APIs we have managed to convert the inherited manual order system, which involved multiple people carrying out multiple tasks, into a fully automated one. A process that would take around a week to ten days, now takes less than two minutes from start to finish. This automation means that no time is wasted in getting their customer up and running with their new Superfast Broadband…And what did the client think?
From the start, we have been very impressed with The Indigo Concept. They understood our extensive technical requirements and made clever suggestions we would not have thought were possible. They fully customised the CMS system to make the website extremely simple to manage in-house. We are tremendously happy with the service provided and would definitely recommend them to anyone who wants a professional website that meets all their requirements.− Natalie, Wessex Internet
New creative concept and packed full of features too
It’s always a bit nerve-racking when you come up with an entirely new marketing concept for a client but also thrilling when they jump on-board. We wanted to create a memorable set of design collateral that Wessex could use both online and offline and judging by the feedback so far it’s proving a hit with Wessex’s clients.
But we didn’t stop there…Wessex Internet provides a first-class product and we wanted its website to be first class too. Packed full of features such as Ajax location searches, 360 degree panoramic images, easy-to-use content-management system and, of course being an INDIGO Concept designed site, it’s fully responsive too meaning it works perfectly on any device from a smartphone to a big-screen TV!Take me to the finished project